AT
Athena T
1 reviews | Active since May 2018
10 Jul 2021, 18:33
Vodacom contract
We have been trying to resolve a simple issue for months. Simple contract dates that nobody seems to be able to assist with. According to you the contract was taken out in february last year 2020. When in fact the contract was taken out in 2019. For some weird reason you also cant provide this " 2020 contract" Really horrible service for such a big company.
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Vodacom's replyOfficial
11 Jul 2021, 11:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2021, 11:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team