NK
Nafisa K

1 reviews | Active since Jun 2022

27 May 2025, 10:56

Vodacom contract

I have a contract with Vodacom. They’re supposed to be debiting R1080 per month, but they always debit more than that. I’ve called several times but they say I have subscriptions, I’ve spoken to the agents and asked them to cancel every subscription that’s there but they never do on top of that they don’t want to send me my monthly bill… so I don’t even know what they are billing me for.

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Replies (1)
Vodacom
Vodacom's reply27 May 2025, 12:22
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team