WB
Willie B
1 reviews | Active since Jul 2013
31 Aug 2020, 16:13
#Vodacom continuous bad signal and service
# Vodacom # absolute useless service and signal. It has been weeks since Vodacom has been informed by various clients about #Vodacom bad signal. After several week's complaints and attempts to get Vodacom out to investigate still NO REACTION. All logs that were opened to report #Vodacom bad signal, are just closed by Vodacom as finalised!!. It is impossible to work with a Vodacom contract / signal in the Somerset West area where we are. I guess the many of us experiencing the same do not have big enough monthly accounts to matter and to get the attention for any service from Vodacom except for the monthly bill that they send out very religiously.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Sept 2020, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WB
Willie B's updateReviewer Update
02 Sept 2020, 14:34# Vodacomshocking bad signal. It has beed many days since complaint about #Vodacom bad signal has been logged. Many promises but nothing happened. Still no attempt from Vodacom to improve their Signal or service in the area. Vodacom users are now forced to make use of alternative sevices as no business can operate with such a bad signal and service.
WB
Willie B's update02 Sept 2020, 14:34
Reviewer Update
# Vodacomshocking bad signal. It has beed many days since complaint about #Vodacom bad signal has been logged. Many promises but nothing happened. Still no attempt from Vodacom to improve their Signal or service in the area. Vodacom users are now forced to make use of alternative sevices as no business can operate with such a bad signal and service.