1 reviews | Active since Dec 2012
Vodacom continuing to debit my account despite contract being expired and me cancelling
One of my two contracts with vodacom has expired. Despite numerous calls and promises by vodacom to have this contract cancelled ,i am still being billed from July 2017.
On my last call in November 2017 they promised to cancel and return all funds to me..in january 2018 they once again debited my account.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Jennifer
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Jennifer
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
RJ