Vodacom: continuing their winning streak as WORST service provider
<p>Unfortunately this issue is still not resolved. I was promised that a data specialist would contact me within 24hours...which was then in fact tuesday 3January. Still no calls from a data specialist at #vodacom I did het various messages informing that my query has been escalated. But no further contact and nothing resolved. Come on #vodacom!!!! Impress me!!!!! Impress me so I can believe that when your employee working with media and related issues phoned me and told me I am a Red VIP client and should be treated as such, he actually meant it. And that it meant your clients actually DO mean something to you, the service provider. Looking forward to hearing from you. SOON!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
