1 reviews | Active since May 2016

09 Nov 2016, 08:03

Vodacom continuing billing me months after cancelling contract

<p>I ported my number in January 2016 and also payed the contract settlement amount. To my surprise 5 months after that Vodacom started billin me more amount than what i was paying on my account. I have been sent from pillar to post trying to resolve this matter without any luck.</p>

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2016, 08:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team