NS
Nhlanhla S
1 reviews | Active since Sept 2013
06 May 2024, 09:52
Vodacom continues to **** us!
Vodacom continues to **** us!
My mother has been paying for a router contract she never asked for. Vodacom has now cancelled the contract but they are mum about paying her back.
I just received a call from rewardco telling me about a contract that is due that they want to renew, I have written to Vodacom so many times about the cancellation of this number but they continue!
I have a lot of other lines, that I have never used that I'm paying for, i never asked for this lines. why are we paying for things we dont know. I am soon going to cancel everything with Vodacom. very soon!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
06 May 2024, 10:03 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 May 2024, 10:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
