NS
Nhlanhla S

1 reviews | Active since Sept 2013

06 May 2024, 09:52

Vodacom continues to **** us!

Vodacom continues to **** us!

My mother has been paying for a router contract she never asked for. Vodacom has now cancelled the contract but they are mum about paying her back.

I just received a call from rewardco telling me about a contract that is due that they want to renew, I have written to Vodacom so many times about the cancellation of this number but they continue!

I have a lot of other lines, that I have never used that I'm paying for, i never asked for this lines. why are we paying for things we dont know. I am soon going to cancel everything with Vodacom. very soon!

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Replies (1)
Vodacom
Vodacom's reply06 May 2024, 10:03
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team