MP
Melinda P
1 reviews | Active since Mar 2009
16 May 2022, 14:11
VODACOM CONTINUES TO ******* CUSTOMERS
Vodacom must stop cancelling data bundles bought after a month. We have paid for the data bundle and if we don't use it all up in one month, it should be carried over until we ready to buy again. Vodacom is ripping us off for a product purchased and not being able to get the full usage out it. This has been going on too long now. Someone needs to do something about these service providers who carry out this type of ********* business.
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Replies (1)Vodacom's replyOfficial
16 May 2022, 16:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2022, 16:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
