1 reviews | Active since Jul 2010
Vodacom Continues to rip me off
<p>A ********** upgrade was done on my account and was duly reported to Vodacom. After a while vodacom sent me communication to the effect that they had satisfied themselves it was **********. That was only the start of bigger problems.</p> <p>Instead of cancelling the ********** contract, Vodacom continues to bill me for the handsets, the ***** took an S7 Edge and a tablet, and the data. After another series of complaints, they put me on a 24 month 3G data contract and continued billing me for the ********** upgrade. Just yesterday, 05/10/16, i received an invoice for R10,668.00 just for the ********** one alone. The incompetence is appalling! </p> <p>All I wanted was to be returned to my mont to month 3Gig top up contract and not to be bul****, frustrated AND **********!.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
