Vodacom continues to offer disgusting service! Do not use them for fibre!

Item: Vodacom
Rating: 1
Author: michelle N

I am still waiting for my router to be replaced and for management to call back. Over 50 emails and spent hundreds of rands calling them to no avail. My connection is affecting our work and performance. Nobody cares to help.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 Oct 2020, 13:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Oct 2020, 13:56

Official