IS
Ian S

1 reviews | Active since Aug 2011

29 Mar 2021, 14:00

VODACOM CONTINUES TO KEEP LYING CANCEL ALL OF MY CONTRACTS PLEASE

SO MUCH FOR WE WILL CALL YOU MR SMITH

SO THE VODACOM LIE'S CONTINUE

THE MD'S PA STATED IT WILL BE SORTED OUT MR SMITH YET ANOTHER LIE SHE JUST **** TO ME AND MY WIFE AND DID NOTHING SHE MUST BE REALLY PROUD OF HERSELF. GREAT INTEGRITY!!!!!!!

DO NOT EVEN TRY TO SPEAK TO A SENIOR MANAGER AS YOU WILL NEVER GET PUT THROUGH TO ONE.

SO VODACOM PLEASE READ THIS CAREFULLY

CANCEL MY REMAINING CONTRACTS AS I DO NOT WANT TO DEAL WITH A COMPANY THAT LIE'S, SO IF THE PA TO THE MANAGERING DIRECTOR LIES TO CUSTOMERS WHAT CHANCE DO YOU STAND AND WHEN YOU WANT TO BE PUT THROUGH TO A SENIOR MANAGER >>> SO MUCH FOR LEAD BY EXAMPLE

SO AFTER 20 YEARS VODACOM CANNOT BE EVEN BOTHERED TO PUT ME THROUGH TO A SENION MANAGER WHOM HAS THE AUTHORITY TO SORT MT ACCOUNT OUT ( LIKE THE PA TO THE MANAGING DIRECTOR PROMISED )

0
Replies (3)
Vodacom
Vodacom's reply29 Mar 2021, 15:44
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
IS
Ian S's update31 Mar 2021, 11:26
Reviewer Update
Please get someone for account to contact me so I can cancel my accounts, any monies owing will be held at my attorneys for Vodacom to collect with a letter requesting The Managing Director to proceed with legal action against me, As I want to go to court so we can get Vodacom and its Management into court.
If senior management do not want to talk to me after I have tried numerous time then they can speak to me in front of a Judge and the Media
IS
Ian S's update31 Mar 2021, 11:31
Reviewer Update
Again more lies from Vodacom in there reply, I stated and asked again, pleaded with them to put me through to a senior manager whom has the authority to sort my problem out
BUT AS USUAL THEY IGNOR THERE CUSTOMERS REQUESTS