NH
Nkosi H
1 reviews | Active since Nov 2017
17 Nov 2021, 14:51
Vodacom continues to force me to take a device I do not like
Vodacom continues to give me the run around. First the agent made me travel from Midrand to Fourways promising me to get a dual SIM device, since I had been looking to buy a G20, then when i open it and realise it wasnt, they force me to take it home. Their people do not even know their own services, policies and I am being thrown around and told inconsistent stories. Do better!
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Vodacom's replyOfficial
18 Nov 2021, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Nov 2021, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team