BC
Byron C

1 reviews | Active since Apr 2019

02 May 2019, 06:02

Vodacom continues to duck refund!

Reposting... Vodacom, your service is appalling, you've been promising to correct my service request over weeks now. I truly will never join a contract with you guys again, you owe me money and I think its only fair that you give me my refund instead of sending me from on caller to the next!

Ever since my last post... I received a call on the 16th of April from Vodacom promising me that I will be getting my redfund on the 1st of May, well if Vodacom can share that recording, I explicitly told the caller that I knew what he was saying was a lie.... There's no truth when it comes to Vodacom paying what they owe!

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Replies (1)
Vodacom
Vodacom's reply02 May 2019, 07:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team