Vodacom continues to disappoint with their lies

Absolutely horrified by the service I received at Vodacom. I called mid August to cancel my contracts and because I'm such a good customer, according to them, they can reduce the fees instead of me having to cancel it. I made them repeat everything because I know Vodacom says one thing on the phone then quotes you something different. And just as I predicted, they are now not only charging me MORE than what was quoted over the phone but also REDUCED my data when the consultant specifically said I can keep my benefits and they will just reduce the price of the contracts. They do this every time and I just want my contracts cancelled. I'm a customer with them since 2010 and they always LIE over the phone.