1 reviews | Active since Sept 2018
Vodacom continues to disappoint!
Before I left South Africa, I specifically phoned 082 111 FOUR TIMES, a month in advance, to ensure that international roaming was working and active.
I have been in Poland now for a month, and my roaming is not active! I have tried everything I can find to contact Vodacom to get help on this issue and I have no response.
Why cant South African service providers not be reliable and do what they say!!
I have a desperate need to receive calls and SMS's from South Africa while I am abroad. This is incredibly frustrating.
Vodacom you charged me ridiculous fees while I was in South Africa, and now that Im visiting abroad you're still giving shocking service.
Stay away from this horrible provider!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
