Vodacom continues to disappoint
<p>Exactly 1 year ago I wrote a complaint very similar to this one where Vodacom told me that due to my phone being 8 days old and not 7, they could not replace my deffective phone.</p> <p>Now 1 year on and 4 instances where I have had to take my Samsung A7 (absolute ****) in for repairs, I am now being told that the screen is faulty and I need to pay for it as it was due to negligence.</p> <p>I will no longer stand for this and will not pay for any repairs. This phone was a dud from the beginning and should have been replaced when I requested so.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
