1 reviews | Active since May 2016
VODACOM continues to de***** a poor black woman
I do not have a Vodacom account, but they continue to drain money from it *******ly. They began doing this last month. On July 1st and August 1st, they *****ulently deducted R1211.88 (VODACOM *** I***) and R5 209.88 (VODACOM *** I***). All I know about these ******* activities is the reference number that is used when they *******ly remove money from my account. Vodacom has demonstrated zero interest in resolving this issue by sending me a paperwork that demands me to lie under oath and state that I am aware of an ******* contract. I am not aware of any legal or ******* contact between myself and Vodacom. All I know is that they have been *****ing money from my account, and I have provided the amount and reference numbers for the transactions. In addition to lying under oath, they expect me to supply them with mobile numbers linked to them *******ly debiting money from my account. I am in a position to provide this information because I am not aware of any contact and I am not one of their clients for prepaid or contract
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
