KR
Kobus R
1 reviews | Active since Mar 2015
08 Jan 2020, 12:41
Vodacom continues to charge for services cancelled
Good Day, Please take note that I contacted Vodacom to remove content services - however I have been charged again this month for 458.32 on line ***. I also requested a cancellation of line *** to a monthly charge of 107.00 - however I was still charged again for 469.31. Please can this be fixed immediately, as the required service requests were logged?
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Vodacom's replyOfficial
08 Jan 2020, 13:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2020, 13:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team