Vodacom continues to bill me contract fees while I'm on prepaid

<p>I have been a contract member of Vodacom since the advent of cellphones in South Africa. I ended my contract with Vodacom mutually on 31 December 2015 my reason being that I wanted to convert from contract to prepaid. That was done successfully. I am no longer working. as I am now a pensioner and can no longer afford contracts.</p> <p> </p> <p>However, Vodacom has continued to send me contract billing after I converted to prepaid. It seems they did not like that because they are determined to keep my old account alive. They keep on sending me accounts and so called arrears.</p> <p> </p> <p>In January to March they kept on saying I owe. I asked for proof. They sent me invoices. On Monday 14 March 2016, I deposited R6800 into account I ********** 9 in response to the amount of R6766-67 which I was told I owe as arrears due to data. This was news to me but to avoid problems with a giant like Vodacom, I paid to put the matter to rest. I thought that was the end.</p> <p> </p> <p>Now they say despite that payment I still owe about R5000. Now this account has been handed to debt collectors. I do not understand the codes used on the invoice the debt collectors sent. Vodacom must prove to me that I owe those amounts. </p> <p><br />Vodacom must not debit anymore from my bank account since that destabilizes my bank account and badly affect my other debits like those for medical and insurances.</p>