GP
Glenda P
1 reviews | Active since Oct 2015
16 May 2019, 13:23
VODACOM continues to annoy!
Signed a 24 month contract with Vodacom for data which expires in March 2020. In may they deducted an extra R20 with no explanation. Called the call centre and was told that the data rates had gone up. Can they legally do this?
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Vodacom's replyOfficial
16 May 2019, 13:42 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2019, 13:42
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team