VODACOM - CONTINUES DISSAPOINTMENT
<p>WHAT A JOKE! I UPGRADED IN MIDDLE MAY AND THEY CHARGE ME LINE RENTAL FOR MAY ON MY NEW PACKAGE AS WELL CHARGE ME FOR MY FULL LINE RENTAL ON MY PREVIOUS PACKAGE + MY FULL LINE RENTAL FOR JUNE. AFTER THEY CONVINCED ME TO NOT TO CANCEL MY CONTRACT AND RATHER TO UGRADE WITH THEM AGAIN - THIS IS THE REASON I WANTED TO MOVE TO ANOTHER PROVIDER 2016 VODACOM CHARGED ME R3000 FOR OUT OF BUNDLE DATA WHILE MY INVOICE SHOW I HAVE MORE THAT ENOUGH DATA. I ALSO DOUBLE CHECKED WITH THE CONSULTANT THAT IF I UPGRADE MIDDLE MONTH THERE WILL BE ADDITIONAL CHARGES. - AND HIS REPLY WAS NO! VODACOM YOU ARE REDICULOUS!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
