Vodacom Continues Billing After Contract Expiry..

My 24-month home router contract with Vodacom ended in October 2024. I declined all renewal offers, both over the phone and in-store. Despite this, Vodacom has continued deducting around R1,200 monthly from my account.

I contacted customer service in January 2025 to cancel the contract, but the charges continue, putting my account in arrears and risking blacklisting. I never authorized these deductions, and they’re not even in line with current bundle pricing.

This is *********, unfair, and financially damaging. I’ve tried everything to resolve it with Vodacom, but they won’t act.