Vodacom continues billing after contract end & refuses to cancel

My contract ended on 02 October 2025, yet Vodacom is still billing me for the RED Flexi 85 and RED 700MB price 50min plans on my numbers

On 2 November 2025, I went to confirm that all services were stopped, but I was told to contact Head Office. Even after doing so, nothing was cancelled. On 19 November, I called the cancellations department and spoke to an agent named Salamina, who dropped the call and gave me no assistance.

Vodacom is still deducting money from my account despite my repeated cancellation requests. I urgently need these plans cancelled and all charges stopped immediately.