MB
Mitchell B

1 reviews | Active since May 2018

06 May 2018, 16:48

Vodacom continues billing after contract canceled.

Vodacom continue billing me after canceling contract. The will not make recording available. After confirming there where no outstanding amounts. They continued billing me and then handed it over. No one you ***** to in call centre. Can or what to sort out the issue. Absolutely the worst cell phone company by far.

0
Replies (1)
Vodacom
Vodacom's reply06 May 2018, 17:39
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team