Vodacom continued ***** against the consumer

Its bee yet another 2 months that Vodacom SA has failed on numerous occasions to resolve the ***** case i reported. Their staff dont reply to email, they make you wait for sooo long on Their Call centre and you eventually get no help at all. I submitted all waht they required for forensic investigation at Preller Plein Vodacom outlet in person but then still when i request feedback, no body knows whats going. In the mean time, i am constantly billed on a number that i do not have!

I thinks its time to take it up with ICASA as this is absolute nuisance that soo unacceptable. Why did Vodacom not freez that contract as soon as i reported *****??? I.e. Why am i still billed **********ly by Vodacom when i submitted an affidavit staring that i have no such contract or device with them???