Vodacom continue with their **** contract

I am really frustrated with Vodacom at this point I feel like their stuff is in this whole ****, I raised red flag about a contract taken in my name,their consultant called me to confirm this contract I strictly told her I did not apply for this contract at the time the phone was not yet realised for dilivery, but now the phone is realised and on its way for dilivery, how?? When I strictly told the consultant that it's a *****ulent contract I am really frustrated with whole thing Vodacom is ruining my life