1 reviews | Active since Mar 2018
Vodacom continue to give bad service.....20 years and counting
Sadly the lack of expertise shown by the Vodacom Call Centre or Helpdesk (there's an oxy***** if ever !) continues. Been a customer for 20 years and always the same old same old with Vodacom ,no one there gives a dam ! For more than 3 years now the people on the helpdesk have been unable to assist with a voice mail error I've experienced. Every time I call I get an operator whom has no idea how to assist and just takes a wild guess as to what to do ,then hangs up...VODACOM do you know how long we have to wait to get a HUMAN BEING to answer the call...I suppose not ,not that you care.
Lets see if this rant on Hello peter will elicit a response from the company that happily take more than R2000.00 from me every month ?
Thank you Hello Peter ,no thanks to Vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
