RM
Refiloe M
1 reviews | Active since Feb 2021
15 Jun 2022, 10:09
Vodacom continue to bill be for a cancelled contract - RCO228528
Vodacom is billing me for the forth month in a raw for a router that I have never used. After cancelling the contract (RCO228528) they continue to bill me.
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Replies (2)
Vodacom's replyOfficial
15 Jun 2022, 10:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jun 2022, 10:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RM
Refiloe M's updateReviewer Update
20 Jun 2022, 13:07Please note that I never received an email from the sales team. It's the 20th of June today and I still haven't heard from them. They must stop lying to you!! Pleas ask for prove that they emailed me on the seventh and you will notice how unprofessional and *********** your sales team is.
RM
Refiloe M's update20 Jun 2022, 13:07
Reviewer Update
Please note that I never received an email from the sales team. It's the 20th of June today and I still haven't heard from them. They must stop lying to you!! Pleas ask for prove that they emailed me on the seventh and you will notice how unprofessional and *********** your sales team is.