ZD
Zaakira D
1 reviews | Active since Jul 2020
07 Jun 2022, 17:48
Vodacom content services ****!!
If I could them a 1000 times minus one I would. Vodacom keeps on adding content services to bill every month. I even blocked the content services but they keep on adding. When I ask them for a itemized bill of my account then they say they can't see anything on my account but I am still liable to pay these imaginary bills that they keep on adding. This month they even added a bill with no reason as to why they adding it. Vodacom is a ****!!! And I do not recommend it at all.
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Replies (2)
Vodacom's replyOfficial
08 Jun 2022, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jun 2022, 16:18Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Jun 2022, 16:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,