Vodacom Content Services/ Opera Mobile
<p>Vodacom will not inform you of any extra billing on your account. I am of the opinion that they collect money for these false subscriptions. In my opinion they are aware of this **** and still allow their contract customers to be ****med...why... they are collecting funds via their billing sysytem and paying it over to the **** service providers like OPERA TELECOM. it is blatantly obvious that they are gaining from this arrangement. Do you think they are providing that service for free. I doubt ot very much. All these big companies feed off the general public because we dont complain. And another thing.. how come Vodacom can at the click of a button on their system unsubscribe you... they have to be in bed with these ****s. This is my opinion, I have no proof of this. I am just annoyed that I have to stretch my budget to pay for a subscription that is obviously a ****. They call center agents cannot guarentee that these charges will not appear next months bill. Surely there are ways and means of filtering these ****s to protect their clients.. making me question my brand loyalty. how many unsuspecting clients just continue to pay without complaint?!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
