RP
Ryan P
1 reviews | Active since Jun 2021
15 Jun 2021, 12:56
Vodacom content services
Vodacom you have charged me for content services of nearly R400 a month for gaming. I know nothing about this. I did not subscribe. Please refund me. I have been a customer for 20 years. Come on vodacom this is B.S and tantamount to *****
Put a stop to this nonsense
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Replies (2)
Vodacom's replyOfficial
15 Jun 2021, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RP
Ryan P's updateReviewer Update
16 Jun 2021, 06:57I believe this has been satisfactorily been resolved. However I would really recommend that content services not be allowed to be activated from the "Internet" . Charges need to brought to attention in more transparent manner. Thank you
RP
Ryan P's update16 Jun 2021, 06:57
Reviewer Update
I believe this has been satisfactorily been resolved. However I would really recommend that content services not be allowed to be activated from the "Internet" . Charges need to brought to attention in more transparent manner. Thank you