Vodacom/Content Services

Item: Vodacom
Rating: 1
Author: ELBIE L

<p>Ek het Vodacom ge****ak oor 'n bedrag van R562 vir Content Services op my rekening. Hulle het my toe verwys na WASP. Ek het hulle ge****ak, hulle het my terug laat weet dat die diens gekanselleer is. Nou is daar weer 'n bedrag van R562 op my rekening. Ek wil by WASP en Vodacom my skriftelike toestemming hê waarin</p> <p>ek hulle toestemming gee om die bedrag van my rekening af te trek. Ek kry geen antwoorde nie. My verw nr by Vodacom is 00P7-7SRT en by WASP ********** .</p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

29 Jun 2016, 10:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply29 Jun 2016, 10:16

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom/Content Services

About

Community

Businesses

Follow Us