HS
Heinrich S
1 reviews | Active since Nov 2022
07 Nov 2022, 14:08
Vodacom content charges side hustle
I received a message on my cellphone from Vodacom(Vodata) This message was active on my phone's screen and could have been accidentally pressed and inadvertently activated content charges. This type of advertising is really low class and has the moral equivalence to ******** and spam. Vodacom Stop damaging your reputation and deliver a data service and not a quick buck side hustle. I was not able to add a screenshot on this platform however the message reads as follows: Vodata, Have FUN with Unlock and Load games Also you can win a share of R200 000! 3 days FREE. R3/d. Ts+Cs apply. Opt-out *135*181# Vodacom Click OK to confirm Cancel|OK
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Nov 2022, 14:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2022, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HS
Heinrich S's updateReviewer Update
08 Nov 2022, 15:36You are not answering the question, nor addressing the problem. My problem is that Vodacom is launching content charges that can be activated even if my phone is locked.
This is a breach of trust, this happened today again. If you are willing to reply via email to *** I will send the screenshots of Vodacom's infringements on my cellphone. Stop this at once, I am more than 10 years a Vodacom customer and if this continues I will have no other choice but to seek an ethical network.
This is a breach of trust, this happened today again. If you are willing to reply via email to *** I will send the screenshots of Vodacom's infringements on my cellphone. Stop this at once, I am more than 10 years a Vodacom customer and if this continues I will have no other choice but to seek an ethical network.
HS
Heinrich S's update08 Nov 2022, 15:36
Reviewer Update
You are not answering the question, nor addressing the problem. My problem is that Vodacom is launching content charges that can be activated even if my phone is locked.
This is a breach of trust, this happened today again. If you are willing to reply via email to *** I will send the screenshots of Vodacom's infringements on my cellphone. Stop this at once, I am more than 10 years a Vodacom customer and if this continues I will have no other choice but to seek an ethical network.
This is a breach of trust, this happened today again. If you are willing to reply via email to *** I will send the screenshots of Vodacom's infringements on my cellphone. Stop this at once, I am more than 10 years a Vodacom customer and if this continues I will have no other choice but to seek an ethical network.