NV
Nadine V

1 reviews | Active since Mar 2018

26 Mar 2018, 18:23

vodacom contects

I have been struggling for three months to cancel a contract.

first, you have to phone a computer - it does not recognise my number. once recognised, i have to give written notice.

to which email account??? there is no address to be found on the internet!!!!

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2018, 18:47
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Mar 2018, 08:28
Official

Dear Nadine,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad