MN
Mabel N

1 reviews | Active since Apr 2018

13 Jun 2020, 14:47

Vodacom Contact Horror

My vodacom contact ended last year June 2019, I phoned before it end stating that I won't continue with the contract.

As I was using a debit order for payments, they stop denting me from that time and my number was converted to prepaired.

I'm surprised now this year they Start calling me saying that I owes vodacom. I was on debit order and I canceled my contacts that's why they stopped debting my account.

I being to contacting vodacom many times trying to fix this issue they are falling.

Now this is also affecting my credit profile.

0
Replies (1)
Vodacom
Vodacom's reply14 Jun 2020, 11:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team