MN
Mabel N
1 reviews | Active since Apr 2018
13 Jun 2020, 14:47
Vodacom Contact Horror
My vodacom contact ended last year June 2019, I phoned before it end stating that I won't continue with the contract.
As I was using a debit order for payments, they stop denting me from that time and my number was converted to prepaired.
I'm surprised now this year they Start calling me saying that I owes vodacom. I was on debit order and I canceled my contacts that's why they stopped debting my account.
I being to contacting vodacom many times trying to fix this issue they are falling.
Now this is also affecting my credit profile.
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Replies (1)Vodacom's replyOfficial
14 Jun 2020, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2020, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
