Vodacom contact **********ly activated

I have had four contracts with Vodacom since 2012 . This year I did a new contract a few months before my current contract ended .When it was due to end in November 2020 I contacted Vodacom and asked them to cancel it as I already took out a new contract earlier. They insisted offering me a sim only contract and I told them I have a new contract aswell as I am planning to install Vodacom Fibre. The male tried to sell me the sim only deal and told me to think about it as I have 14 days to cancel. I spoke to my husband and we decided that we don’t need it as we both have contracts aswell as a landline. I made contact with Vodacom and they told me the contract is active and I explained that I did not give consent or sign for anything and they must cancel it. When I went to pay my current contract the sales lady told me that my old contract has not been cancelled aswell as there is another contract active wich will start in January. The people on the switchboard at Vodacom cancellation department is not cancelling a contract and I have phoned numerous times asking for my contract to be cancelled as it has came to an end , they rather registered a new contract wich I see as ***** . Vodacom is failing it’s loyal customers and is going to lose me aswell as my husband as I’m planning to do a premature cancellation on my new contract as Vodacom service is beyond disgusting.My name is Celeste Leaner and cell no is ***