KR
Kevin R

1 reviews | Active since May 2010

12 May 2016, 18:48

Vodacom Contact Cancellation

<p>Hi, I have being trying to cancel my contact for more than a month. </p> <p>My attempts are as follows, when I get through to cancellations the line cut off, and if a consultant answers the system is always down. </p> <p>I have sent an email cancelling this contract and no reply for 42 days. </p> <p>The worst part is that I'm still getting fully billed, same amount when I was paying for the device.</p> <p>This Service is unacceptable. </p>

0
Replies (1)
Vodacom
Vodacom's reply12 May 2016, 19:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team