Vodacom Contact Cancellation
<p>Hi,</p> <p> </p> <p>I have recently been harrassed with pohone calls to settle an oustanding account with Vodacom. I get up to 10 phone calls a day. This has been going on for 3 months now.</p> <p> </p> <p>The problem is that nobody at Vodacom actually knows what they are doing.</p> <p> </p> <p>I cancelled my contract in May 2016. I received a premature cancellation and settled the oustanding amount. I am now told I still owe money to you as the contract was never cancelled.</p> <p> </p> <p>When I phone, I get told I must phone Legal as it is a legal matter. When I phone Legal, they tell my to phone canellations as this is a cancellation matter. I keep being pushed from pillar to post waisting my airtime to phone you when this is your stuff up. I have even been into a vodacom store, and guess what, they cannot help me either. So who the hell can?</p> <p> </p> <p>I have now given up. You contact me to settle this as I have exhaussted all avenues.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hello Vodacom,
You have still not contacted me and I once again have not been helped by your call center.
I am now receiving automatic phone calls 10 times a day. You are waisting more money on trying to get money from me that I have already paid.
Really, you are useless. You have a lot of other nice descriptive words for your service, but theremight be kids reading.
Hello Vodacom,
You have still not contacted me and I once again have not been helped by your call center.
I am now receiving automatic phone calls 10 times a day. You are waisting more money on trying to get money from me that I have already paid.
Really, you are useless. You have a lot of other nice descriptive words for your service, but theremight be kids reading.
