RH
Roy H
1 reviews | Active since Dec 2018
10 Oct 2019, 12:21
Vodacom Consumer Website Team are pathetic
Vodacom Consumer Website Team are as useless as the rest of the Vodacom business.
I was contacted by the Vodacom Hello Peter team in regards to my review. None of my questions were able to be answered and I was told the way my account was working previously as promised by their retention's department was a system glitch. They have no interest in customer satisfaction or even answering questions but merely "resolving" queries.
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Replies (2)
Vodacom's replyOfficial
10 Oct 2019, 13:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply10 Oct 2019, 13:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
RH
Roy H's updateReviewer Update
10 Oct 2019, 14:14Definitely moving all my mobile and Fibre contracts when they expire in the next few months.
Thank you to the Vodacom team for making it such an easy decision.
Thank you to the Vodacom team for making it such an easy decision.
RH
Roy H's update10 Oct 2019, 14:14
Reviewer Update
Definitely moving all my mobile and Fibre contracts when they expire in the next few months.
Thank you to the Vodacom team for making it such an easy decision.
Thank you to the Vodacom team for making it such an easy decision.