Vodacom consultants *********** in processing simple cancellation request for over 2 months now.

I have been trying to cancel my data contract for over 2 months now, no one at the Cancellations department can seem to do their job. I get incorrect email addresses, consultants sending requests for cancellation of a completely wrong number. I have emailed them, i have spoken to consultants on the phone. I have reference numbers showing the matter has been escalated and according to the consultant still in process yet i get a sms showing the matter is closed. All in the meantime Vodacom still bills me every month wanting their money, and i get harassed no less than 5 times a day by Vodacom calling me requesting payment.

I refuse to make any further payment to Vodacom!