Vodacom consultants does not know their work and does not know how their systems works.

After changing banks we have tried for the last 2 months to get a debitorder back in place. Went into the vadacom branch in The Mall in Potchefstroom with all the nessasary documents we were informed its done. No such luck. Phoned call centre 4 times and was everytime promised it was done. No such luck all that was done was extra cost of R100 added to the account for non payment. Created a beneficiary on the bank account and paid the bill. Received a thank you sms and next thing new bill showing arrears again. Phone call came in to demand another payment as the debitorder again did not work as according to vodacom account does not exist. Bank FNB co firmed that account is fine but that vodacom has not requested any payment. A very threatining call came in demanding payment or line would be cut. Trying to reason with caller ended in a screaming match. Suddenly a R400 extra on the account. Their service stinks and incompetant people work there. Cant wait for contracts to end.