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Nigel S
1 reviews | Active since Dec 2018
30 Aug 2024, 15:02
VODACOM CONSULTANTS CUSTOMER WAITING
Thank you for bringing your complaint to our attention a consultant will contact you 4 days later an im still waiting . I've accepted the laptop back now the FOURTH TIME COUPLE OF HOURS LATER it does the same thing now I'm waiting on PLATINUM REPAIRS to fetch it AGIAN an im still waiting for the CONSULTANT TO PHONE I think they waiting 4 the WARRANTY to expire Oct .Then the consultant will phone
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Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Sept 2024, 18:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2024, 18:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Nigel S's updateReviewer Update
02 Sept 2024, 13:05Good day Vodacom team I've tried phoning your online department an got a shock their reply
We've picked up numerous calls from your number to our department an BLOCKED YOUR NUMBER now who do I complain to about my LAPTOP THATS BEEN COLLECTED AN RETURNED 4 TIMES AN STILL OUT OF ORDER
We've picked up numerous calls from your number to our department an BLOCKED YOUR NUMBER now who do I complain to about my LAPTOP THATS BEEN COLLECTED AN RETURNED 4 TIMES AN STILL OUT OF ORDER
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Nigel S's update02 Sept 2024, 13:05
Reviewer Update
Good day Vodacom team I've tried phoning your online department an got a shock their reply
We've picked up numerous calls from your number to our department an BLOCKED YOUR NUMBER now who do I complain to about my LAPTOP THATS BEEN COLLECTED AN RETURNED 4 TIMES AN STILL OUT OF ORDER
We've picked up numerous calls from your number to our department an BLOCKED YOUR NUMBER now who do I complain to about my LAPTOP THATS BEEN COLLECTED AN RETURNED 4 TIMES AN STILL OUT OF ORDER
