VODACOM CONSULTANTS ARE ALL.IDIOTS

Every time I buy DATA via Capitec bank I receive AIRTIME. The first consultant I spoke to said I should contact my bank and ask them why they sold me AIRTIME and not DATA. I called Capitec and they said that it's NOT Capitec but a mistake made by VODACOM. They checked my account with Capitec and confirmed that I did choose DATA for R699. Capitec referred me back to VODACOM. So I called VODACOM on 082135 AGAIN and spoke to BUSI and explained very nicely to her what happened and then she responded that she DOESN'T UNDERSTAND. So I EXPLAINED TO HER AGAIN and then she still didn't understand and asked me why did I select AIRTIME and not DATA. I NEVER buy AIRTIME but only buy DATA. How is it possible that when I explain to the consultants what I selected is NOT what I received that they STILL try to tell me that I made a mistake when I selected the type of product when I made the purchase? I need the DATA NOW - NOT TOMORROW OR ANY OTHER TIME - I NEED IT NOW. Every single consultant whom I spoke to tried to convince me that I made a mistake. I know that I didn't make that mistake because I NEVER but AIRTIME but only DATA. Now Capitec says they didn't make the mistake and VODACOM says they didn't make the mistake and the one keeps on referring me to the other one. HOW ON EARTH CAN VODACOM NOT CONVERT THE AIRTIME TO DATA. When I asked IRENE how it can be done the acts all stupid. BUSI just cut me off. I'm in a tight spot and need the DATA NOW and not later. The VODACOM consultants are all idiots and treat me like an idiot and instead of helping me they keep on complaining that I shout at them but NONE of them are helpful or not even wanting to try to assist and they all act stupid and keep on treating me like an idiot by telling me that I made the incorrect choice when I purchased DATA I NEED THE DATA NOW.