NR
Nomthandazo R
1 reviews | Active since Jul 2023
08 Jul 2023, 19:56
Vodacom consultants are ******
3 months back a consultant from vodacom called telling me about the package upgrade from 600mb to 1kb.he said I won't pay any cent more I will continue with what I'm paying every month. Month end I received a message that I'll be paying R500 and something instead of R420. And now they have suspended my Sim card and they say I owe them R1444. I'm so ****ed I want this matter resolved
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Vodacom's replyOfficial
09 Jul 2023, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2023, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team