Pl
Piet lepita.putco

1 reviews | Active since Mar 2023

10 Aug 2024, 22:46

Vodacom consultant will mislead you just for them to earn commission

On the 12 of July 2024 i received a call from a consultant from vodacom telling me about so called imigration . So on my current contract i was paying R586 that includes 650MB and 50 minutes . So the guy who called said they can offer me 1.3GB and 200 minutes and i will be paying R448 and i asked if will this affect my currrent contract and he said no is just an imigration nothing changes so i was suprised on the 31 July 2024 when i check my balance is on R795.00 . Immediately i called to cancel and i was told that it will take 3- 5 working days till today i haven't got a respond. Vodacom consultants will mislead you play far away from them. Is the any normal person who can pay a whole R448 for 1.30 GB .

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2024, 19:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team