1 reviews | Active since Sept 2013
Vodacom consultant Mr M Camp customer service sucks
Vodacom has dissapointed me once again. 18 June 2019 I called to cancel my contract which ends 4 july spoke to M Camp and i told him the reason was so that i can open another contract by Game which offers a 2 for 1 deal and he said it will be more cost effective to upgrade he said that he will see what he can do and negotiated an upgrade on the phone. And after explaining what my needs were even repeating the amoubt i will be paying R279 for a 2 for 1 deal he confirmed. When i received the 2 phones my husband noticed that it was 2 invoices for 2 contracts and that was not what i wanted. I requested a collection on 25 June which was not recorded and now calling today 2 july they only did. Mr M Camp is just out to look for a sale and thats ********* how they trick people. I wasted 14 days of my time speaking to vodacom consultants
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team.
