Vodacom consultant is NOT trustworthy. Management does not assist.

Item: Vodacom
Rating: 1
Author: Linda V

Be careful, Vodacom consultants are not trustworthy!

I wrote a complaint last week, about a consultant that loaded an additional amount onto my contract without my permission and another one lying when she sold me the contract. See previous report.

I got a reply that a consultant will call me, but received no phone call yet.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Aug 2022, 11:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Aug 2022, 11:51

Official