TM
Thikho M

1 reviews | Active since Jun 2018

16 Sept 2022, 15:35

Vodacom consultant have very bad service

You need to start taking customers serious,I can't call and state my issue and the consultant state another issue,I don't know if it's undermining customers like that,I v been having issues with contact centre they don't take our matters seriously

0
Replies (5)
TM
Thikho M's update17 Sept 2022, 08:11
Reviewer Update
I AM WAITING
Vodacom
Vodacom's reply17 Sept 2022, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TM
Thikho M's update19 Sept 2022, 16:43
Reviewer Update
Who called me and assist?
TM
Thikho M's update19 Sept 2022, 16:44
Reviewer Update
Bad service
TM
Thikho M's update20 Sept 2022, 10:37
Reviewer Update
My issues us not solved,you take people for granted,I will cancel this useless contract