Vodacom consultant calls me a rude white *****

This morning at 7:56 I called the customer care line 082135 to obtain the settings to set up my vodamail in Outlook. The consultant, cindy something, did not know what I was talking about and she googled the information. I informed cindy something that I have already been online and followed the google instructions and it still does not work. She interrupted me and said she will ask her manager and she place my call on hold. After 12 minutes of waiting she came back to me and said that her manager has just informed her that it is impossible to add your vodamail to Outlook, you can only access vodamail directly online off the vodamail site. I said to cindy something that that is not true, I have had my vodamail in outlook for many years, I have just changed laptops. This consultant started insulting me calling me a rude white *****. I asked to speak to her manager, that she just spoke to, and she said "no you are a rude white ***** you will now wait for an hour my manager is not here, you will wait you white *****" and with that she ended the call. I am utterly disgusted by this treatment. This woman is in customer service, she is ***********, ****** and should not be in this position at all. Vodacom, I sincerely hope that your calls are indeed recorded. Your operator is openly ******, is this what you are about Vodacom? I am changing providers with immediate effect. Shame on you Vodacom.

Regards

The rude white *****!