TM
Tshepiso M

1 reviews | Active since Dec 2024

02 Mar 2025, 23:41

Vodacom consultant

One thing about Vodacom sa consultants they will force you to get a contract you don't want, I wanted to apply for a cellphone contract online they called me back asked for my details and told me that I don't qualify for a cellphone contract because of my credit score but I can take a data contract, I told I don't want it because i am using wifi at home. She tried to convince me but I denied the contract I then ended the call.i kept on receiving calls from them told them that I don't want a data contract. Now I am receiving emails that I have app**** for a contract 😭 when i didn't!!!

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2025, 07:56
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team