TM
Tshepiso M
1 reviews | Active since Dec 2024
02 Mar 2025, 23:41
Vodacom consultant
One thing about Vodacom sa consultants they will force you to get a contract you don't want, I wanted to apply for a cellphone contract online they called me back asked for my details and told me that I don't qualify for a cellphone contract because of my credit score but I can take a data contract, I told I don't want it because i am using wifi at home. She tried to convince me but I denied the contract I then ended the call.i kept on receiving calls from them told them that I don't want a data contract. Now I am receiving emails that I have app**** for a contract 😠when i didn't!!!
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Replies (1)Vodacom's replyOfficial
03 Mar 2025, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2025, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
